FAQ

Why EasyWork app doesn’t work/support on my new Huawei phone
Due to the US government restrictions, new Huawei device models made available to the public after May 16, 2019, will not be able to utilize Google's ap...
Mon, 23 Dec, 2024 at 10:21 AM
Resolving Inaccurate Clock-In Location on EasyWork App
Steps to Resolve Inaccurate Clock-In Location 1.  Ensure Location Services Are Enabled Open your device’s Settings. Go to Location or Privacy >...
Mon, 23 Dec, 2024 at 9:23 AM
How does HR check the employees selfie after clocking in/out?
i) Go to EasyWork Hub > Settings > Reporting > Select date range and generate report > Download csv report "Attendance Clock Log" ...
Mon, 23 Dec, 2024 at 10:27 AM
How to resolve the error when canceling leave?
Let's say the leave date applied was 19 Dec 2024 and the current date was 23 Dec 2024. When the employee cancels the leave application, the system wil...
Mon, 23 Dec, 2024 at 10:18 AM
How to cancel a leave application?
Step1- Go to “My Submission” Step2- Click in your pending leave application and press cancel request. Step3- Approvers will also receive n...
Mon, 23 Dec, 2024 at 10:19 AM
Can I cancel leave after leave date?
Yes, you can as long the setting "Allow employee to cancel leave after leave date" is enabled by the company. As admin, you can go to Leave Pr...
Thu, 1 Jun, 2023 at 3:06 PM
How does HR update employees' leave balance?
Admin can manage employee leave balance from the website: https://hub.easywork.asia/dashboard/leave/balance/manage 1) Go to hub menu --> Leave Pro --...
Mon, 23 Dec, 2024 at 10:28 AM
How does HR check the employees' leave transactions?
1) Click the menu "Leave Transactions" or from here. 2) It launches on Leave Transactions page. 3) HR can navigate the transactions based o...
Mon, 23 Dec, 2024 at 10:28 AM
How does HR view or adjust the carry forward balance of employee?
Admin can manage employee leave balance from the website: https://hub.easywork.asia/dashboard/leave/balance/manage 1) Go to hub menu --> Leave Pro --...
Mon, 23 Dec, 2024 at 10:39 AM
How to Enable and Set Up Carry Forward Leave?
Steps to set up carry forward leave 1) Enter Leave (Pro) main screen. Tap on the setting icon at the top right screen. 2) Choose "Leave T...
Mon, 23 Dec, 2024 at 10:41 AM