Question 1: Do you have a feature for HR to send a clock reminder to the employees who forget to clock in after working hours?

• Yes, we have a friendly nudges feature in our attendance. They will receive app push notifications and email notifications once HR sends them a clock reminder.

Question 2: How do I send the clock reminder to the employees?

Please refer to the guidelines below:

Approach 1: From EasyWork app

Step 1: Go to Attendance screen.

Step 2: Tap on the 3 dots > Select option "Send Clock In/Out Reminder".

Step 3: Select employee > Tap "Send Reminder" to proceed.

Step 4: You have sent the request to ask the employee to clock in/out successfully.

Step 5: Employee shall receive an email and push notification from the system.

Approach 2: From EasyWork website

Step 1: Go to https://hub.easywork.asia/dashboard/attendance_report, from menu > Attendance Report

Step 2: Click "Send Clock In/Out Reminder"

Step 3: Select employee > Tap "Send Reminder" to proceed.

Step 4: You have sent the request to ask the employee to clock in/out successfully.

Step 5: Employee shall receive an email and push notification from the system.

Question 3: Do you have a limit for the clock reminder sent to each employee daily?

• Yes. It is a maximum of 2 Clock In reminders & 2 Clock Out reminders can be sent daily for each employee. After reaching the maximum limit allowed, no reminder will be sent to that employee and you are encouraged to remind the employee with your approaches.

Question 4: What is the difference between Absent and Missing Clock Out?

• Absent: For those employees who forgot to clock in after the start of working hours
• Missing Clock Out: For those employees who forgot to clock out after the end of working hours