Flow 1: Create Quest & Set Participant Type as "Individual"




# If the reward type is "EasyReward", 

  • the creator's "Point to Give" would be escrowed to the company.
  • the "Point to Give" is insufficient, the quest wouldn't allow creating.




Flow 2: Update Quest Progress by the Participants or Quest Owner


By Participant:

-Participant can only update his quest progress

-For the progress request submitted by the participant, it needs approval from the quest owner.

-After the owner approved it, the real progress number would reflect accordingly.





By Quest Owner:

-Quest owner can update ALL participants' progress.

-No approval needed.

-After updating the participant's progress, the real progress number would reflect accordingly.




Q&A 1: Isn't it possible to update the ongoing or upcoming Quest details?


# You may update the Target Objective(target title, description, logo, type, quantity, unit), Time Frame and add/remove participant(s).


# You cannot update the reward type(for example, change from custom to EasyReward) and participant type(eg change from Individual to Group).


# When you add/remove participant(s), the point would be escrowed/refunded accordingly. 

Example,

Participant TypeIndividual
Reward Type
EasyReward
Points50

 

- If you add 2 participants to join the Quest, total points 100 would be escrowed.

- However, if you remove 2 participants from the Quest, total points 100 would be refunded to your Point to Give account.




Flow 3: Quest Owner finalize the Mission to Accomplished/Failed & Reward the Employee


Mark Mission to Accomplished & Reward the Employee




Mark Mission to Failed & Refund Points to Owner Account(if any)



Q&A 2: Isn't it possible for either the participant to submit an update progress request or owner to update participant progress when his mission was finalized to Accomplished/Failed?


# No. Either the participant or owner is disallowed to update the progress. 

# However, you still can view the participant history timeline.



Q&A 3: After finalizing the participant's mission status, isn't it possible to re-update it?


# You are not allowed to do so. Please think twice before marked it accomplished or failed.



Q&A 4: Even though the participant doesn't hit the target, am I allowed to mark his mission as "Accomplished"?


# Yes, you can mark it as "Accomplished" to appreciate his hard work or motivate him to work hard next time. And he would get rewarded.



Done~~~